FAQ - Revision history

Steel Blue: re-organized steam question to be next to the username/password questions

2024-03-14T04:15:10Z

re-organized steam question to be next to the username/password questions

Sprung: Off -> on

2023-11-06T23:53:27Z

Off -> on

154.6.88.10: Discord++

2023-08-03T23:25:00Z

Discord++

154.6.88.10: Mention regular steam downtime

2023-08-03T22:58:46Z

Mention regular steam downtime

RandomX: Added questions about clumps and structure removal.

2023-07-26T01:10:27Z

Added questions about clumps and structure removal.

Steel Blue: Added an exclamation mark to the questions list

2023-04-30T14:04:43Z

Added an exclamation mark to the questions list

102.165.16.112: Linux debugging: Steam Linux Runtime

2022-07-23T03:37:26Z

Linux debugging: Steam Linux Runtime

RandomX at 20:49, 6 February 2022

2022-02-06T20:49:09Z

RandomX at 20:45, 6 February 2022

2022-02-06T20:45:24Z

RandomX: Everything on the wiki is always under construction, no need to keep telling everyone about it.

2021-12-04T03:56:19Z

Everything on the wiki is always under construction, no need to keep telling everyone about it.

@@ Line 70: / Line 70: @@
 ==I forgot my password/username. Help me pls!==
 If you forgot your password or username, please contact the server administrators. They will reset it to something and communicate it to you.
 ==My mouse cursor in game has disappeared==
@@ Line 87: / Line 93: @@
 Otherwise, look for ''infolog.txt'' and ''infolog_full.txt'' in your installation folder. Use [//www.pastebin.com pastebin] to show the contents of your ''infolog'' files and give the resulting link instead of posting the whole thing on the forum or github.
 ==My question isn't answered here. Where can I ask my question?==

@@ Line 92: / Line 92: @@
 The Steam service and its login servers experience occasional maintenance downtime (usually on Tuesday) that can cause your Zero-K account to fail to connect. First you should [https://steamstat.us check if steam is down in your region]. If Steam services in your region are showing as OK, try the next step.
-In the lobby client, go to "Settings > Lobby > Login with Steam" and make sure this and "Login automatically" are checked off. If you want to set a password and unlink your account from steam, see [[Account Management]].
+In the lobby client, go to "Settings > Lobby > Login with Steam" and make sure this and "Login automatically" are checked on. If you want to set a password and unlink your account from steam, see [[Account Management]].
 ==My question isn't answered here. Where can I ask my question?==

@@ Line 82: / Line 82: @@
 ==I have a bug report!==
-You can post in the [//zero-k.info/Forum?categoryID=3 ''Help and Bugs'' sub-forum] or make an issue report on [//github.com/ZeroK-RTS ZeroK-RTS Github] (more technical).
+You can post in the [//zero-k.info/Forum?categoryID=3 ''Help and Bugs'' sub-forum] or make an issue report on [//github.com/ZeroK-RTS ZeroK-RTS Github] (more technical). There is also a #support channel on [https://discord.gg/aab63Vt Discord] you can post to.
-Please include diagnostic logs as appropriate. You can automatically upload the log from the game's lobby by pressing the <samp>Help</samp> button, then <samp>Report A Bug</samp>.
+Please include diagnostic logs as appropriate. You can automatically upload the log from the game's lobby by pressing the <samp>Help</samp> button, then <samp>Report A Bug</samp>. During this step, a webpage should open with your diagnostic log. Be sure to make note of the address before closing it.
 Otherwise, look for ''infolog.txt'' and ''infolog_full.txt'' in your installation folder. Use [//www.pastebin.com pastebin] to show the contents of your ''infolog'' files and give the resulting link instead of posting the whole thing on the forum or github.

← Older revision		Revision as of 22:58, 3 August 2023
Line 89:		Line 89:

	==Steam won't log me in anymore!==		==Steam won't log me in anymore!==
		+
		+	The Steam service and its login servers experience occasional maintenance downtime (usually on Tuesday) that can cause your Zero-K account to fail to connect. First you should [https://steamstat.us check if steam is down in your region]. If Steam services in your region are showing as OK, try the next step.

	In the lobby client, go to "Settings > Lobby > Login with Steam" and make sure this and "Login automatically" are checked off. If you want to set a password and unlink your account from steam, see [[Account Management]].		In the lobby client, go to "Settings > Lobby > Login with Steam" and make sure this and "Login automatically" are checked off. If you want to set a password and unlink your account from steam, see [[Account Management]].

@@ Line 18: / Line 18: @@
 ==How much XP do I need to reach the next level?==
 Mouse over the ''<abbr title="experience points">XP</abbr>'' bar on the home page; the XP needed is displayed in the tooltip.
 ==My FPS is low after some time have passed in game. What can I do?==

← Older revision		Revision as of 14:04, 30 April 2023
Line 78:		Line 78:

	Otherwise, look for ''infolog.txt'' and ''infolog_full.txt'' in your installation folder. Use [//www.pastebin.com pastebin] to show the contents of your ''infolog'' files and give the resulting link instead of posting the whole thing on the forum or github.		Otherwise, look for ''infolog.txt'' and ''infolog_full.txt'' in your installation folder. Use [//www.pastebin.com pastebin] to show the contents of your ''infolog'' files and give the resulting link instead of posting the whole thing on the forum or github.
		+
		+	==Steam won't log me in anymore!==
		+
		+	In the lobby client, go to "Settings > Lobby > Login with Steam" and make sure this and "Login automatically" are checked off. If you want to set a password and unlink your account from steam, see [[Account Management]].

	==My question isn't answered here. Where can I ask my question?==		==My question isn't answered here. Where can I ask my question?==

@@ Line 30: / Line 30: @@
 ==I'm on Linux and my game hangs/crashes the second time I launch it==
 This may be an issue with certain versions of Mono. You might be able to work around it by deleting one or both files in <code>Zero-K/games</code> directory and letting the game rebuild them.
 ==I get ugly bubbles in the minimap/the whole screen flashbangs.==

@@ Line 2: / Line 2: @@
 ==I'm new to Zero-K. Where should I start?==
-First you should read the [[Newbie Guide]] and try some practice games against the <abbr title="artificial intelligence">AI</abbr>. You should definitely try the tutorial, play some or all of the campaign, and/or the more detailed tutorial set available in the Help menu in game.
+First, you should read the [[Newbie Guide]] and try some practice games against the <abbr title="artificial intelligence">AI</abbr>. You should definitely try the tutorial, play some or all of the campaign, and/or the more detailed tutorial set available in the ''Help'' menu in the game's lobby.
 You can also spectate some online games to see which things are significant.
-==How can I unlock commander modules?==
+==How can I unlock Commander modules?==
-You have to visit the [//www.zero-k.info Zero-K Homepage] and log in with your account. You can easily reach this page from the lobby through the "Home" tab. From here, scroll down until you see "You can unlock technology" and click on this link. Alternatively you can [//zero-k.info/My/UnlockList click here] if you're logged in. You do not have to unlock anything from this page; all modules are currently unlocked in game for all players. Unlocking these just makes them available for preconfigured commanders.
+Visit the [//www.zero-k.info Zero-K Homepage] and log in with your account. You can easily reach this page from the lobby through the "Welcome" tab. From here, you scroll down until you see "You can unlock technology" and click on this link. The link may not be there for you. That's because you do not have to unlock anything from this page; all modules are currently unlocked for all players.
 ==How do I gain rating? ==
-You can gain rating if you're winning multiplayer games. Based on you enemies' skill you will gain/lose more or less rating.
+You can gain rating if you're winning multiplayer games. You will gain or lose more or less rating based on the skill of your opponent(s).
 {{:Rating and Rank}}
 ==How much XP do I need to reach the next level?==
-Mouse over the <abbr title="experience points">XP</abbr> bar on the home page; the XP needed is displayed in the tooltip.
+Mouse over the ''<abbr title="experience points">XP</abbr>'' bar on the home page; the XP needed is displayed in the tooltip.
 ==My FPS is low after some time have passed in game. What can I do?==
 {{See|Performance Optimizations}}
-Try to reduce your graphics settings. To do so, go to the Settings Tab on Zero-K Lobby and click Graphics Settings. Some system-intensive elements that you could tone down/disable are shadows, anti-aliasing, and water type. There is also a 'Lowest' preset you can try for maximum performance. Trying higher presets can help you find the performance and graphic level that works best on your system.
+Try to reduce your graphics settings. To do so, go to the ''Settings'' tab in Zero-K lobby and click ''Graphics Settings''. Some work-intensive elements that you could tone down or disable are shadows, anti-aliasing, and water type. There is also the ''Lowest'' preset you can try for maximum performance. Trying higher presets can help you find the performance and graphic level that works best on your system.
-If you're playing on Steam, disable the Steam Overlay as it negatively affects performance:
+If you're playing on Steam, disable the Steam Overlay, as it negatively affects performance:
-* Right click on Zero-K in your Steam library.
+* Right-click on Zero-K in your Steam library.
-* Select 'Properties' from the drop-down menu.
+* Select ''Properties'' from the drop-down menu.
-* Untick "Enable the Steam Overlay while in-game" in General.
+* Untick "Enable the Steam Overlay while in-game" in ''General''.
 ==I'm on Linux and my game hangs/crashes the second time I launch it==
-This may be an issue with certain versions of Mono. You might be able to work around it by deleting one or both files in <code>Zero-K/games</code> and letting the game rebuild them.
+This may be an issue with certain versions of Mono. You might be able to work around it by deleting one or both files in <code>Zero-K/games</code> directory and letting the game rebuild them.
 ==I get ugly bubbles in the minimap/the whole screen flashbangs.==
@@ Line 36: / Line 38: @@
 This is a bug somewhere in Lua drawing with ATI/AMD and OpenGL.
 Disable widgets that draw via {{key press|F11}} menu to find the problematic widget.
-This should largely be fixed. If it still happens, [[Reporting Bugs|send a bug report]] please.
+This should largely be fixed. If it still happens, [[Reporting Bugs|send a bug report]], please.
 ==I have some game ideas. Where can I post them?==
@@ Line 47: / Line 49: @@
 ==How can I support the game? Donations?==
-On the one hand you can [//zero-k.info/Contributions donate some coins] so we can pay the server costs. You can also support Zero-K through one of the [//store.steampowered.com/dlc/334920/ donation packs] available on Steam. On the other hand you can support us by simply playing the game and spreading the word. Feel free to use our [//presskit.zero-k.info/ advertisement material] on your site. Thanks a lot! :-)
+On the one hand, you can [//zero-k.info/Contributions donate some coins] so we can pay the server costs. You can also support Zero-K through one of the [//store.steampowered.com/dlc/334920/ donation packs] available on Steam. On the other hand, you can support us by simply playing the game and spreading the word. Feel free to use our [//presskit.zero-k.info/ advertisement material] on your site. Thanks a lot! :-)
 ==How can I change my Username?==
@@ Line 56: / Line 58: @@
 ==I forgot my password/username. Help me pls!==
-If you forgot your password/username please contact one of the server admins to receive your password/username. They will reset it to something and pm it to you.
+If you forgot your password or username, please contact the server administrators. They will reset it to something and communicate it to you.
 ==My mouse cursor in game has disappeared==
-This can be caused by driver updates. If it happens, this can be fixed by adding a line to a file in your Zero-K folder that will tell the game to draw your mouse cursor with an alternate method. Under the LuaMenu/Config folder, look for the IGL_data.lua file and open in a text editor. Look for the section called ''game_settings''.
+This can be caused by driver updates. If it happens, this can be fixed by adding a line to a file in your Zero-K folder that will tell the game to draw the mouse cursor with an alternate method. Under the ''LuaMenu/Config folder'', look for the ''IGL_data.lua'' file and open in a text editor. Look for the section called ''game_settings''.
 Adding the line <syntaxhighlight inline>HardwareCursor = 1,</syntaxhighlight> (including the comma) in the middle of this section and saving the file should have your cursor appear the next time you load Zero-K.
-Hardware cursor can also be toggled in the [[Ingame Menu#Mouse Cursor|options menu]] during a game.
+Hardware cursor can also be toggled in the [[Ingame Menu#Mouse Cursor|settings menu]] during a game.
 ==My game crashes/has graphical glitches. How do I fix it?==
-First check the [//springrts.com/wiki/FAQ:trouble troubleshooting FAQ] on the Spring engine wiki and see if your issue is covered there. If you can't find a solution to the problem, you can file a bug report on our forum or [//github.com/ZeroK-RTS Github development site].
+First, check the [//springrts.com/wiki/FAQ:trouble troubleshooting FAQ] on the Spring engine wiki and see if your issue is covered there. If you can't find a solution to the problem, you can file a bug report on our forum or [//github.com/ZeroK-RTS Github development site].
 ==I have a bug report!==
 You can post in the [//zero-k.info/Forum?categoryID=3 ''Help and Bugs'' sub-forum] or make an issue report on [//github.com/ZeroK-RTS ZeroK-RTS Github] (more technical).
-Please include diagnostic logs as appropriate. You can automatically upload the log from in-game through <samp>Main Menu</samp> &rarr; <samp>Help</samp> &rarr; <samp>Report a Bug</samp>.
+Please include diagnostic logs as appropriate. You can automatically upload the log from the game's lobby by pressing the <samp>Help</samp> buggon, then <samp>Report A Bug</samp>.
-Otherwise, look for ''infolog_full.txt'' in your installation folder. Be sure to [//www.pastebin.com pastebin] your ''infolog'' and give the link instead of posting the whole thing on the forum or github.
+Otherwise, look for ''infolog.txt'' and ''infolog_full.txt'' in your installation folder. Use [//www.pastebin.com pastebin] to show the contents of your ''infolog'' files and give the resulting link instead of posting the whole thing on the forum or github.
 ==My question isn't answered here. Where can I ask my question?==
 As above, you can visit the [//zero-k.info/Forum forum] and ask your question in one of the listed sections.
-You can also ask players in game to get help.
+You can also ask other players to get help.
 {{Navbox manual}}

← Older revision		Revision as of 03:56, 4 December 2021
Line 1:		Line 1:
−	'''Frequently Asked Questions''' - Zero-K	+	'''Frequently Asked Questions'''—Zero-K
−	~~(still under construction)~~

	==I'm new to Zero-K. Where should I start?==		==I'm new to Zero-K. Where should I start?==