Difference between revisions of "Reporting Bugs"
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To do a basic bug report do the following: | To do a basic bug report do the following: | ||
− | # Cause the bug to occur. This will often involve running a battle. If you can, put some unique sentence in the chat after you observe the bug. | + | # Cause the bug to occur. This will often involve running a battle. If you can, put some unique sentence in the chat after you observe the bug, and tell people about this sentence later on. |
# If the bug is a crash to desktop then skip to step 6, otherwise continue. | # If the bug is a crash to desktop then skip to step 6, otherwise continue. | ||
# Navigate back to the main menu of the lobby. | # Navigate back to the main menu of the lobby. | ||
Line 7: | Line 7: | ||
# Click 'Ok' on the Automated crash report dialogue that appears. | # Click 'Ok' on the Automated crash report dialogue that appears. | ||
# Your web browser should open a web page with your bug report. Copy the link to this page. | # Your web browser should open a web page with your bug report. Copy the link to this page. | ||
− | # Tell someone about this bug, perhaps in #support in Discord or on the forum. Paste | + | # Tell someone about this bug, perhaps in #support in Discord or on the forum. Paste the bug report link from step 7 when you do so. |
+ | Taking and attaching a screenshot is vital for visual bugs. | ||
For a more advanced bug report create a GitHub account and open an issue on the appropriate issue tracker: | For a more advanced bug report create a GitHub account and open an issue on the appropriate issue tracker: |
Revision as of 02:14, 2 December 2020
To do a basic bug report do the following:
- Cause the bug to occur. This will often involve running a battle. If you can, put some unique sentence in the chat after you observe the bug, and tell people about this sentence later on.
- If the bug is a crash to desktop then skip to step 6, otherwise continue.
- Navigate back to the main menu of the lobby.
- In the main menu click Help, then click Report A Bug.
- Describe the bug, give the bug a title, and click Submit.
- Click 'Ok' on the Automated crash report dialogue that appears.
- Your web browser should open a web page with your bug report. Copy the link to this page.
- Tell someone about this bug, perhaps in #support in Discord or on the forum. Paste the bug report link from step 7 when you do so.
Taking and attaching a screenshot is vital for visual bugs.
For a more advanced bug report create a GitHub account and open an issue on the appropriate issue tracker:
Describe steps to reproduce the bug. Attaching images or linking a video is very helpful.