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Is it just me or does the admin team never reply

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4 days ago
I made a report three days ago and reiterated two days ago with new evidence. Then I asked if it was being assessed or rejected yesterday using the "contact administrators" form on my user page, all to no formal responses, neither on this site, nor on the client interface.

I don't reckon it should take like a week to read and/or assess these reports. If they are a functioning team, surely I should get a formal notification regarding where any of these reports went, right? Whatever they say is more assuring than seeing no response at all.

Of course, I'd appreciate it if the admin team contacts me privately, and I'll update this thread if they do, so that no further misunderstanding will arise. I'm also okay if they choose to reply here. But my question still: when, where and how should I normally expect to receive these responses.
+2 / -1

4 days ago
I'm not part of the admin team, but...

Are you sure that a reply is necessary? My understanding is that moderation is often the result of multiple reports. The game is live 24/7 and the admin are unpaid volunteers. It may not make logistical sense to reply to every report, especially if it's more of an accumulative process rather than an immediate binary one.

I do think there could be overlap between what you're experiencing and comments by admins that people don't report enough. The process may require clearer communication so people understand what their report achieves.
+1 / -0


4 days ago
Firstly, AUrankSnuggleBass is right. Moderation often uses multiple reports as well as previous behaviour. Crafting responses to reporters would add a lot to the workload, or if half-arsed, give a misleading view of how moderation works. Eg there might be no action after a report, but later it contributes to a ban, which a "ban/no ban" stock response would hide. Replying to reporters would also invite conversation, which would take even more time. Just send reports and we'll sort it out. If the behaviour continues, then send more reports.

Secondly, it sort of is just you, or at least your attitude. The first interaction between you and FRrankArjack is when you call him clueless and try to vote kick him. Then you abuse each other for a bit and you try to kick him again. Now you act all surprised when he struck back. The moderators are not going to be used as tools to perpetuate such a feud. If it escalates, you're probably both getting banned, but we must have decided that the game was insufficiently derailed to warrant it.

Knowing both you an FRrankArjack, there are likely to be less ambiguous reasons for bans in the future anyway. And if there aren't, great! It's just quite hard to see how escalation via moderator helps us get to the world where you both fix your behaviour. You have two options at this point. You can continue to try to force us to enact your vengeance for you, maybe even by goading FRrankArjack again, and get banned. Maybe he'll respond in such a way that requires a ban too. Or you could take the lesson about dealing out abuse to become a better person.

Unfortunately, your journey of self-improvement will likely lack moderator support. Spurious reports harm the attention given to future reports, and this one is going to stick in my mind due to the repeated review and extra attention spent on it. Plus I spent most of my CNrankFumica-moderation-mana nipping your drama thread in the bud via this post. So if you send reports they'd better be crystal-clear. Perhaps leave it to people in better standing.
+8 / -0