Finally managed to watch the video in the link. Internets are bad here.
I am explicitly not recommending any action be taken based on what I see, I am just noting down everything I noticed about their reaction.
Impressions written as I buffer:
They don't read the mission popup. Not sure if this is the effect of listening to the guy in the middle talk or if a normal player would never read it.
They use Attack Ground as attack move. I can see him being very confused over it.
I can see starcraft tendencies in the player. Did he just try to stutter step warriors?!
Mission doesn't quit properly and returning to non-maximized lobby looks unpolished next to other games. (not that I mind, just noting it)
The guy in the middle talking about stuff seems to have gotten a number of facts wrong. Eg. No unit cap (we do have one, it's just high enough that you lag out before you hit it, wasn't it ~1.5k units per player or something)
Run for the hills! -runs towards the chickens-
He thinks eggs spawn chickens. Lol.
Why is shipyard activated in the chickens mission?
Also the gesture menu is a cool gimmick but it looks really messy even to me.
He reads razor's kiss and metal extractor's descriptions. Doesn't seem to make the connection that RK is an anti-air turret and that economy is good (but the AI does it for him and shares its excess so he doesn't feel it).
Why do I get the feeling that most of them aren't that strong in the skill of observing units work and learning to predict their behaviour and therefore use-cases? Which is absolutely critical to ZK play.
And... at 33:57:-- the video stopped loading.